Horrible design
Kymama
6/13/2022
The push buttons pop out at you if you don™™t hold it in when turning it off. I went round and round with customer service. I tried parts and warranty. It™™s a design flaw I guess they don™™t care that it ducks if it™™s out of warranty. One department offered the button at about $30. But it™™s out of stock. Mine was list inside the vent a hood after popping off. Unretrievable. The warranty Dept doesn™™t even know there is just a button and wanted to sell me the button assembly. $267 I just need the button.
Originally posted on frigidaire.com
No, I do not recommend this product
tushar jaiswal
3/15/2022
not much powerfiul, we got smoke detector active twice,
Originally posted on frigidaire.com
No, I do not recommend this product
Horrible hood
Roduke
2/10/2022
Same with the new home. The buttons keep popping this hood and they won't reattach firmly. I now have 2 of 5 buttons missing. This thing is a piece of junk! Would give it zero stars if I could.
Originally posted on frigidaire.com
No, I do not recommend this product
REPLACEMENT OF LIGHTS
POORSYSTEM
1/1/2022
PUSH UP AND TURN COUNTER CLOCKWISE TO REPLACE IS NOT EASY AS ON PAPER. TURN OFF POWER AND DESTORY THE BULD THEN REPLACEMENT MAY BE POSSIBLE, POOR SYSTEM GOOD LIGHTING.
Originally posted on frigidaire.com
No, I do not recommend this product
worst product, Do NOT Buy!!!
Bongki
11/26/2021
I agree all negative reviews below. This hood came with my new house. it just is about 2 years. all buttons keeps popping off the range hood.. Also very noisy Fan. Do not Buy..Also very hard to find new grease filter.
Originally posted on frigidaire.com
No, I do not recommend this product
Great product
JakeL
5/26/2021
This came in the house we bought. The lights are great and the fan works great too! I didn't pick it out, but I would recommend it.
Originally posted on frigidaire.com
Yes, I recommend this product
Junk - Buttons and Very Noisy Fan
Dont Buy Frigidaire
5/16/2021
Came with the house. The Fan Speed 1 button (speed level 1 is the only tolerable noise level) popped out, so of course, you try to fix it by putting it back in the hole. Now it is lost forever. Should not have purchased the house with these junk appliances in it. I'm planning to replace all of them with Whirlpool Gold.
Originally posted on frigidaire.com
No, I do not recommend this product
Buttons Again
Button Frustration 2
5/6/2021
I wrote a review a month or so ago here (today is 5/5/21) regarding the issue of the buttons popping off the range hood and then losing them inside the unit when trying to put them back on. Frigidaire/Electrolux reached out to me via e-mail and the only solution is to buy part # 5304491590 which is the entire Push Button Switch. The price was over $200 although they did offer me a 20% discount. But I would also have to have it installed which would be an additional expense. However, I don't need the whole switch. The unit works fine. I only need one metal button. Very disappointed with the product and the inability to order just one button.
Originally posted on frigidaire.com
No, I do not recommend this product
Buttons are horrendous
Button Frustration
4/3/2021
Same issue with buttons. Lost one inside the front of the unit and can™™t recover it. Tried to call the customer service line but couldn™™t get through due to high call volume. Wouldn™™t allow me to leave a call back number. Very lousy experience. Build a better product and improve your service to customers please.
Originally posted on frigidaire.com
No, I do not recommend this product
Don't buy!
Jeff P LA
4/1/2021
This range hood has halogen lights that last about 30-45 days each and cost over $20 each to replace and you'll need to hire a technician to change them. Light bulb replacement will cost more in the first year than the hood.
Originally posted on frigidaire.com
No, I do not recommend this product
Not Happy
Big Bear Carlos
1/30/2021
I like the design, love the fan speeds. BUT It has only been a month since it was installed. One of the lights burned out immediately. I just discovered the other one has burned out. Here is my dilemma. I don't have a section cup to remove the bulbs.A search on the internet shows the bulbs cost 55 dollars. If mine has burned out after a month of on and off use (meaning not always on) There is a bigger problem
Originally posted on frigidaire.com
No, I do not recommend this product
Could be a nice unit, but the buttons
Hoodie1
1/18/2021
The unit works fine, but the fan and light buttons are horribly designed. Once they fall into the unit (which, one by one, they do), they appear lost forever. It would be nice if Electrolux would post a solution for this rather common problem instead of sending us to the pointless chat with customer support.
Originally posted on frigidaire.com
No, I do not recommend this product
no good
cooking clothes
12/1/2020
I bough That piece of junk is not good!! So difficult to change the bulbs and the filter!! Im very disappointed on how this product turned out.
Originally posted on frigidaire.com
No, I do not recommend this product
Could have better features
Lynne Marie
11/30/2020
The off and on 'switches' (little metal rods) are outdated, prone to break and very uncomfortable to push. I was also surprised that a range hood in this price range only has one light setting. The lights are nice and bright, and the unit looks good. I hope it lasts.
Originally posted on frigidaire.com
No, I do not recommend this product
Mechanical Push Button Falls Off in 2 years
Dave Gadai
11/28/2020
Looks like I am not alone ..... my fan speed button broke today (Thanksgiving) and fell back into the housing; took everthing apart and can not find a spare part number to order or a way to replace. No instructions and spare parts list.
Originally posted on frigidaire.com
No, I do not recommend this product
Noisy and cheap feeling
Jill RH
10/17/2020
There is a rattle when the fan comes on and goes away for a short time if I hit the hood. I don™™t like the buttons. The whole thing feels horribly constructed.
Originally posted on frigidaire.com
No, I do not recommend this product
Awesome overhead
LisaMechel
8/12/2020
Great accent piece to my kitchen, reasonably priced and easy to clean
Originally posted on frigidaire.com
Yes, I recommend this product
Unable to find a replacement filter
Dsalazarm
8/4/2020
We built a new house and selected all Frigidaire/Electrolux appliances. We washed the filter a few times but it got damaged, now we are unable to find a replacement that fits.
Originally posted on frigidaire.com
No, I do not recommend this product
Button Failure
Rbroadway
7/11/2020
Have had this for a couple years and one of the buttons broke. Similar to other reviews.
Originally posted on frigidaire.com
No, I do not recommend this product
Nice look
Shawnee79
5/22/2020
So I purchased my home in Jan of 2020 and it was already in placed by the builder. I love the look of it....works nicely. The light bulbs went out pretty quick I think.....I've only been in the home a few months and had to replace them. And one of the buttons popped off the front.... I actually need to see what to do about that.....but I do like the look of the stainless steel and that it has 3 settings for the fan....
Originally posted on frigidaire.com
Yes, I recommend this product
Poor Quality of Fan buttons and Lights
Naresh
5/4/2020
We replaced this Range hood previously as the halogen bulb was not turning on and once the warranted ended not the buttons are popping out and one of the halogen bulbs is turning on. Looks like based on all reviews other users also having same issues. Not sure if something can be with out warranty.
Originally posted on frigidaire.com
No, I do not recommend this product
Fan Speed Buttons failure
Reneplante
4/11/2020
Our FHWC3640MS Range Vent hood is useless. The 3 buttons that control the speed have all broken and fallen inside the unit. I called Frig/Electrolux and they said any service would have to be paid for. My answer is to find another nonFrig supplier. Also the replacement filter for this junk comes apart on the sides and has to be tucked back in. Also this so called Stainless Steel hood is rusting at the seams.
Originally posted on frigidaire.com
No, I do not recommend this product
poor suction
Sandy20
3/13/2020
Even with full speed cooking smoke spreads in the entire living area, which is not good at all.
Originally posted on frigidaire.com
No, I do not recommend this product
Nice product
Sakthi
2/6/2020
I bought it month ago and it™™s working great no major noise
Originally posted on frigidaire.com
Yes, I recommend this product
Missing control buttons
LynnC
2/1/2020
Control buttons are junk. The same problem as many below have stated. First they pop off and when you try to re-insert to screw back on they fall inside. I only have the lowest setting button left, along with the light and on/off button. Is there a way to remove the panel to get into the unit to screw them back on properly?
Originally posted on frigidaire.com
No, I do not recommend this product
Troublesome push-button controls
roduke
1/21/2020
The push-buttons pins on this junk keep popping out when pressed. With the last pop-out, I tried reinserting the in pin through the now-vacant hole and it fell loosely inside the hood. Now I have no button for mid-level fan, and I don't see any easy way to gain access to the inside of the hood. It's just a button and you couldn't engineer a better solution than this?
Originally posted on frigidaire.com
No, I do not recommend this product
Sleek and easy to install
katinstl
12/31/2019
Great hood, performs as advertised. Not too loud, lighting is very good over the stove. The laser cut plastic covering was a bit of a pain to get off, but the install was quick and easy. Nice to have the option to vent outside or recirculate. Happy with our purchase so far!
Originally posted on frigidaire.com
Yes, I recommend this product
Can do better
Mohammadali1505
10/15/2019
The hood has broken twice in the last 2 years. The buttons are very flimsy and break easy.
Originally posted on frigidaire.com
No, I do not recommend this product
Great hood
Darries
9/11/2019
The hood we purchased when we bought our home. The previous hood was working great until the light came out and wouldn™™t go back in. The new hood is working great
Originally posted on frigidaire.com
Yes, I recommend this product
Awful Button Design
CJ CJ
6/1/2019
This unit came builder-installed in my house. The actual performance of the unit is decent. The major problem with the vent hood is the control buttons. There are 3 speed buttons and an OFF button. When you push a speed button, that button stays depressed until you press another speed button or the OFF button, at which time the previously depressed button pops back out. When pressing another button, you must hold your finger over the depressed button that is about to pop out because that button WILL fly completely out of the unit, which is really annoying. What's worse is that when trying to fish the buttons back into place they are really easy to accidentally lose in the unit as you blindly search for the peg it is supposed to slide onto. I have now lost 2 buttons inside my vent hood that are impossible to recover without disassembly of the unit.Even worse, still, is the fact that Frigidaire will not sell you individual replacement buttons to replace the ones hopelessly lost in your design-flawed vent hood. They will only sell you the entire control board with all buttons for somewhere around the cost of a completely new unit. If you want a trouble-free vent hood made by a customer-service oriented company that stands behind it's products, look somewhere else.
Originally posted on frigidaire.com
No, I do not recommend this product
Light Bulbs out
RAJs
12/9/2018
Brought it over 2 months and both light bulbs are out. I am searching for online manual and can't find the English version of this model. Can you please share the English version and also video if possible on how to replace the bulb. I need the details about what type of Bulb I need to purchase and how to replace it as customer support doesn't want to send anybody to replace the bulb.
Originally posted on frigidaire.com
No, I do not recommend this product
Average (OK)
Srini K
10/29/2018
It's been 2 months I have been using this new range hood. Bulbs went away in a month and I found LED replacement in HomeDepot and I replaced it. Cons:I feel the fan and light switches are cheaply made. Mesh is very delicate and we have to very carefully with it. Pros:Looks wise is sleek and good. I have not seen any issue with functioning. LED lights are bright and that's very helpful.
Originally posted on frigidaire.com
No, I do not recommend this product
1
Aldama
10/15/2018
I purchased this item a couple months ago and the lights already went on it.i called customer service before I even checked the lights I was going to be charged for them to come out..anyways I went to Lowe™™s where I purchase it paid 17 dollers for 2 small light bulbs.
Originally posted on frigidaire.com
No, I do not recommend this product
Sleek Look
NazT
9/10/2018
Sleek Look, lights are bright, fan is efficient. The finish matches gallery appliances
Originally posted on frigidaire.com
Yes, I recommend this product
Works well
KarenD
7/19/2018
This was part of our new home build. It seems to work well so far and is easy to clean. The light is strong, which is good for seeing to clean the cooktop, although it does get pretty warm after just a few minutes.
Originally posted on frigidaire.com
Yes, I recommend this product
Great Features
New18
7/13/2018
Came with the new home, happy with our selection!!
Originally posted on frigidaire.com
Yes, I recommend this product
Very nice but a little loud
Lrmacful
6/21/2018
It was part of a package that came with my new house, and so far so good. It does sucks in the smoke or vapors from whatever you're cooking. The lighting on it is amazing. The down side of it, is that it's a little loud when you put it on number 2. When you go to number 3, I really have to turn my tv very loud since my house has an open concept living room and kitchen. Another thing I wasn't a fan of are the very old fashioned push buttons that make that loud sound when you press them down. It there's an "on/off" button that I don't understand. To turn it on, all you have to do is push one of the numbers. To turn it off, you do have to use the off button that says "on/off". So really, the "on/off" button should really be an "off" button. I would recommend it to someone if they don't really mind the loud fan sound. I don't really mind it, but it's kind of annoying sometimes.
Originally posted on frigidaire.com
Yes, I recommend this product
POOR QUALITY
Hobbs
3/31/2018
Purchased thru Amazon and installed professionally yesterday from undamaged, closed box. Under side panels are mismatched and filter screen is damaged. Cannot return via Amazon because 30 day window closed. Surprised at lack of quality control.
Originally posted on frigidaire.com
No, I do not recommend this product
7/11/2017
Originally posted on frigidaire.com
Yes, I recommend this product
A Perfect Fit
Lil Ol Me
6/25/2017
With limited space available and having looked a dozen options I chose the Frigidare Range Hood for it's size and looks. The only problem I encountered was in the mounting stage. The position of the holes for mounting were too close to the cabinet edge and the screws provided were too small to hold the hood in place. Other than that the hood works and looks beautifully.
Originally posted on frigidaire.com
Yes, I recommend this product
Unhappy customer
Bill801
4/20/2017
I bought it 8 mos ago the fan button broke and it was removed from my home right away. It took over a month to get it replaced. I was not allowed to pay extra for an upgrade, only exchange same cheap made hood.Button fell inside of hood.Too loud.
Originally posted on frigidaire.com
No, I do not recommend this product
Bill Co
3/23/2017
We like this range hood a lot but unfortunately the fan speed control buttons keep popping off. Frigidaire offered us a refund.
Originally posted on frigidaire.com
No, I do not recommend this product
good feachers movers alot of air
Joe King
2/17/2017
I do alot of cooking and I wanted a hood that removed alot of steam smoke and smells from my kitchen and this one dose it very well
Originally posted on frigidaire.com
Yes, I recommend this product
Good Unit; Loud Buttons
mohafsa
10/16/2016
I bought this unit a month ago to replace our down flow unit. Everybody likes it, but I think the buttons are too loud for the fan and light.
Originally posted on frigidaire.com
Yes, I recommend this product
WORST Range Hood
Totally Unhappy
9/30/2016
Bought this range hood a couple of years ago for a kitchen remodel, but we didn't install it until the warranty was almost up. Within a couple of uses, the buttons started popping out, and shortly thereafter, two buttons fell into the unit. We have tried to access the fallen buttons by taking out the filter and trying to pop off the plastic end caps to no avail. Not only is it a total eyesore to have gaping holes where there should be buttons, but we can't change the fan speed on the unit because there is only one button remaining. As others have mentioned, a replacement control panel will cost about $160-$190. This unit is a piece of junk. Do NOT waste your money.
Originally posted on frigidaire.com
No, I do not recommend this product
FHWC3640MS
RCoppell
9/15/2016
Looks nice, appears to clear the air adequately , however the on off switches for the fan make a "clang" sound when turning off. A screw driver is needed to remove the filter screen which means removing the screen for cleaning will be complicated.
Originally posted on frigidaire.com
Yes, I recommend this product
Faulty control buttons
Hynek
8/21/2016
We purchased this unit in April 2016; it was installed shortly thereafter. Within two months, the on/off button completely popped out of the unit. We had it repaired under the Frigidaire warranty. It appears to be working properly
Originally posted on frigidaire.com
No, I do not recommend this product
Easy to clean filter
ranbirm
6/19/2016
Most of the dishes I prepare are South Asian - Indian cuisine. That means, there is a lot of spices, careful roasting of veggies in oil etc. The kitchen chimney's filter therefore is an important aspect of my gourmet kitchen. Thank fully, the kitchen filter I have is easily detachable and can be cleaned in the dishwasher anytime.
Originally posted on frigidaire.com
Yes, I recommend this product
5/3/2016
Originally posted on frigidaire.com
Yes, I recommend this product
Do not buy
Binoy
4/14/2016
The buttons in this model are defective and pushed-in after few months of use :(
Originally posted on frigidaire.com
No, I do not recommend this product
